Contact

Got a question about our DIY tools, your order or our policies?
We’re here to help.

At Unitool, we design and source tools for makers, DIY lovers and home projects.
If you need support with a product, shipping, warranty or just want some advice on which tool to choose, feel free to reach out.

📩 Email Support

Email: support@unitool.com

(Please replace with your actual support email if different.)

We aim to reply to all messages within 1–2 business days.

When you contact us, it helps if you include:

• Your full name

• Your order number (if you have one)

• The product name / SKU

• A brief description of your question or issue

• Photos or videos if it’s about a product problem or defect

🛒 Order & Shipping Questions

For questions about:

• Order status or tracking

• Shipping times or delivery issues

• Missing or incorrect items

Please provide your order ID and any tracking number you received, so we can assist you faster.

🔧 Product & Warranty Support

If you have questions about:

• How to use a Unitool DIY tool

• Compatibility of accessories or bits

• Warranty, returns or replacement parts

Please include:

• The tool model / product name

• A short explanation of the problem

• Photos or a short video (if there is a defect or damage)

Thank you for choosing Unitool for your DIY and home projects.
We appreciate your trust and will do our best to support you.